Pricing

• Carrel - $1,000

• Small - $1,350

• Small w/ indoor window - $1,400

• Medium - $2,400

Inclusions

• Carrel - 5 monthly conference room hours + furniture + 1 membership

• Small - 7 monthly conference room hours + furniture + 2 memberships

• Medium - 8 monthly conference room hours + furniture + 4 memberships

Additional memberships for employees

• $99/month for over 30

• $75/month for under 30

• Download blank template agreement HERE

• Once agreement is filled out, save and send via email for approval to:

  • David Shapiro <d.shapiro@mercerstreetpartners.com>

  • Jared Ingerman <j.ingerman@mercerstreetpartners.com>

  • Joe LeVine <j.levine@mercerstreetpartners.com>

  • Cc: Austin Bailey <austin@commonhouse.com>

• Save original Word document in appropriate folder HERE

• DocuSign:
  Log-in: meg@commonhouse.com, pw: Sullivan4095!

  • For new contracts:

    • “Templates” → “Create Template” → upload word document → “Create Placeholder Recipients” (mimic recipients and order of signing by referring to an existing template)

    • Add signature fields for each recipient (drop down menu on top left, yellow and blue for each signing party)

    • Update template name (mimic format of existing templates)

    • Update message (mimic format of existing templates)

    • “Save Template”

  • For contract updates or renewals:

    • Find previous template

    • Select “Edit”

    • Delete old agreement, upload new agreement

    • Add signature fields for each recipient (drop down menu on top left, yellow and blue for each signing party)

    • Update template name (mimic format of existing templates)

    • Update template message (mimic format of existing templates)

    • “Save Template”

  • If no additional changes are requested and document is ready to send:

    • Navigate back to “Templates”

    • Select “Use” on correct template

    • Click “Send” and you’re done!

Step One
Send an email requesting the below information. Once this information is received, add it to the Office Floor Tenants Excel.

Step Two
Move-in Day:
Office #:
SCC Registered Business Name:
Business Type:
Tax ID (if applicable):
Client Name:
Contact email:
Contact title:
Address:
Telephone:

Step Three

Contract

• Once the above has been completed, you’ll wait for Taylor to send over the official contract (3-5 business days). The contract is signed by Mercer and the tenant.

• Once the contract has been signed, you’ll receive a notification from docusign and you should ensure that everything looks correct.

Step Four

Retainer

• The retainer is always sent directly after the contract has been signed. It’s sent through Stripe and is the total amount of ONE (1) month's rent (excluding membership fees).

• The new tenant will receive an invoice to pay the retainer after the contract has been signed that offers a CC payment option, but they can also opt to send in a check. If they do plan to send a check, they must notify us beforehand and make the check payable to 305 Broad, LLC. The check can be mailed to the address 303 W. Broad St., Richmond, VA 23230.

• Membership Director to send this email right before sending the retainer invoice:

“Hi _____,

I received your signed contract and we look forward to having you in the building soon! Before that happens, I have a few follow up items I’d like to review. Please see below and let me know if you have any questions.

• Insurance - Please provide a copy of your insurance summary when you have a chance (see more on Pg. 3 of Terms and Service). This is not needed to sign the contract but can be provided at a later date.

• Retainer - You will receive an invoice to pay the retainer shortly that offers a CC payment option and you can also opt to send in a check. If you do plan to send a check, please let us know and make the check payable to 305 Broad, LLC. You can send the check to the address 303 W. Broad St., Richmond, VA 23230.

• Keys - Please let me know how many keys you will need for your office space and we can prepare copies before your move-in date.”

Keys - Make key copies with Wendy McCreary (locklady3@gmail.com). She will need about a week to make it happen, so make sure to schedule in advance. She will send along a picture invoice via email that can be sent to the accounting team.

Email - To be sent a couple weeks before the move-in date.

“We are excited for your official move-in date on _____! I'm sharing some further details below, but feel free to reach out to us with any questions beforehand.

Office key: Your office key will be waiting for you at the front desk when you arrive.

WIFI: 206member

Parking: You will receive a parking pass inside your welcome packet. Please place this tag on your mirror and use it for our lots within the VCU parking decks.

Ordering to your office: Feel free to email our concierge team at conciergerva@commonhouse.com if you ever have food/beverage orders you'd like to have brought to your office space.

Conference room hours: As you know, you have __ monthly conference room hours that can be used. Please email conciergerva@commonhouse.com when you would like to schedule time in a conference space.

Printer: CHPN WiFi | password: Ste@kfr1tes”

• The concierge team will track conference room hours manually, which means all tenants have to email them directly to schedule time in the conference rooms.

• All hours are tracked HERE under the “conference room hours” tab.

• Monthly rent/dues: We do not add the monthly rent to the Hubspot accounts. We only add the monthly dues to the individual’s account. It’s best if you break out the membership dues across all the members in the House so that if they end the contract, we can still keep them separated as members if they choose to stay in the membership base.

• Tags: Be sure to tag all office tenants with the “office” tag so that we can keep track of members in the appropriate bucket.

• Main contact: The main contact on the account should be paying for all the membership dues and rental fees. We must break out the membership dues from the rent by creating a paying corporate membership and then a service for the office space. We do this to track membership dues and rental fees separately.

• Additional employees/tenants - These individuals can have “free corporate memberships” attached to their profiles so that they are not charged monthly dues.

Exit survey - When it’s time for the tenant to move out, send over the exit survey the month of to receive feedback on their experience.

Memberships - When emailing them the exit survey, ask if they’d like to keep their current membership going once they leave the office.

Walk-through - Conduct a thorough walk through the day after the tenant moves out to see if there has been any damage. If there is damage (wall marks and picture holes don’t count), loop in Lauren to determine how much should be removed from the retainer.

Retainer - Once the walk-through is complete, send an email to the accounting team about cutting a check for the retainer. Ask the tenant in the email with the exit survey where they’d like the retainer to be mailed.

• Keep track of all previous and potential tenants in the doc HERE on the various tabs labeled “future tenants” and “previous tenants.”

• Conference room hours are also tracked by the membership team which can be found in PV.

  • Peoplevine → sell → view transactions → “payment for” select scheduler → select appropriate date range → download list and organize based on bookings